FAQ
Welcome to SolveExpo’s FAQ page! Here, you’ll find answers to some of the most common questions our customers ask. If you need further assistance, feel free to contact us at info@solveexpo.com.
1. What products does SolveExpo offer?
- SolveExpo offers a wide range of problem-solving products designed to make your life smarter and easier. From home gadgets to innovative tools, our products are carefully selected to meet your everyday needs.
2. Do you offer free shipping?
- Yes! We offer 100% free shipping on all orders within the United States. There are no minimum purchase requirements.
3. How long will it take to receive my order?
- Orders are typically processed and shipped within 1-2 business days. Delivery time ranges from 5-10 business days, depending on your location within the United States.
4. Can I track my order?
- Absolutely! Once your order has been shipped, you will receive an email with a tracking number. You can also track your order anytime via our Order Tracking Page.
5. How do I make a return or exchange?
- We offer a 30-day return policy. If you're not satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be returned in their original condition for a full refund or exchange.
6. What is your refund process?
- Refunds are processed within 48 hours for PayPal payments and may take 7-25 business days for credit card payments, depending on your bank.
7. Do you ship internationally?
- Currently, we only ship within the United States. We do not offer international shipping at this time.
8. How can I contact SolveExpo?
- You can reach us via email at info@solveexpo.com. Alternatively, you can contact us via phone at +447401891306 for any questions or support.
9. What payment methods do you accept?
- We accept payments via PayPal and Shopify Payments, ensuring a secure transaction process for all customers.
10. Is my personal information safe with you?
- Yes! We take your privacy seriously. All personal and payment information is securely processed and stored according to our Privacy Policy.
11. Can I cancel my order?
- Orders can only be canceled if they haven’t been processed or shipped yet. Please contact us immediately at info@solveexpo.com if you wish to cancel your order.
If you have more questions, feel free to contact us. We’re always here to help! Thank you for choosing SolveExpo!