Free USA & UK shipping & 30-day money-back guarantee.
+1 209-685-4774 info@solveexpo.com
Free USA & UK shipping & 30-day money-back guarantee.

FAQ

Welcome to SolveExpo’s FAQ page! Here, you’ll find answers to the most common questions about our products and services. If you need more help, feel free to contact us directly.

1. What products does SolveExpo offer?

  • We offer a wide range of innovative products designed to solve everyday problems and make your life smarter and easier. From home gadgets to essential tools, every item is carefully selected for its quality and practicality.

2. Where is SolveExpo located?

  • We are a UK-based company with warehouses in both the United Kingdom and the United States. This allows us to serve customers efficiently in both regions.

3. Do you offer free shipping?

  • Yes! We offer 100% free shipping on all orders to both the United Kingdom and the United States, with no minimum purchase required.

4. How long will it take to receive my order?

  • Orders are typically processed and shipped within 1-2 business days. Delivery to both the UK and the USA usually takes 5-10 business days after your order has been shipped.

5. How can I track my order?

  • Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package on our website's Order Tracking Page at any time.

6. What payment methods do you accept?

  • We accept all major credit and debit cards through Shopify Payments, including Visa, Mastercard, American Express, and Discover. For a faster checkout, we also accept Google Pay, Apple Pay, and Shop Pay.

7. What is your return policy?

  • We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item within 30 days of delivery for a full refund or exchange. Items must be returned in their original condition.

8. How do I contact customer support?

  • You can reach our dedicated support team via phone or email. To get help as quickly as possible, please use the correct number for your location:

    • UK Support: +44 7401 891306

    • USA Support: +1 209-685-4774

    • Email: info@solveexpo.com

9. Can I cancel my order?

  • You can cancel an order only if it has not yet been processed or shipped. Please contact us as soon as possible if you wish to cancel your order.